Truck drivers who purchased diesel this week at a specific Pilot Travel Center in Texas are being asked to contact the company.
The truck stop in question is located in Von Ormy, Texas, on exit 140 if Interstate 35. According to one media report, several truck drivers have already reported trucks running poorly after stopping and refueling at the Pilot location.
A Pilot Flying J spokeswoman referred inquiries to a news release addressing the diesel problem.
“We first learned of the situation this afternoon when a professional driver notified the general manager of the Pilot Travel Center in Von Ormy, Texas,” Pilot’s news release reads. “The general manager then notified our corporate office, and the diesel pumps used to fuel tractor trailers were closed. We immediately started investigating the cause of the issue and are still currently doing so.”
Pilot is asking drivers who purchased diesel for their trucks between 2:40 p.m. and 3:50 p.m. CT Tuesday at the Von Ormy, Texas, truck stop to contact Pilot’s Customer Service Department at 877-866-7378. They ask callers to have the receipt or credit card number used for the purchase ready.
“The safety and convenience of our customers is top priority at Pilot Flying J,” the company said, according to the release.
As of Wednesday afternoon, the pumps were back in operation and the investigation was continuing.
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