FMCSA mails inaccurate authority notices thanks to computer glitch

| 1/24/2012

If you’ve received a letter recently from the Federal Motor Carrier Safety Administration regarding your operating authority, it might not be accurate.

A recent technical upgrade to the agency’s licensing and insurance information system resulted in a glitch. The upgrade would have brought the system up to regulatory compliance on mandatory cargo liability insurance reporting.

Instead, some motor carriers are erroneously receiving notices regarding authority. A notice sent out by the Department of Transportation states that the glitch could affect 4,000 carriers nationwide, and it immediately affected 136 carriers.

The agency is working to correct the problem and expects to have it resolved in 30 days. In the meantime, motor carriers that have licensing and insurance data questions should contact the agency at 866-637-0635.