OOIDA to implement secure email encryption protocol

By Land Line staff | Friday, December 16, 2011

Starting Monday, Dec. 19, members of the Owner-Operator Independent Drivers Association conducting business with the Association will, on occasion, receive encrypted email. Encrypting means sending the email in a way that makes it unreadable to unauthorized parties. It simply prevents unauthorized eavesdropping along the transmission line.

In an effort to combat the continued threat of identity theft – with even minimal personal information – OOIDA employees will send email containing personal information through an email encryption server, offering an added layer of personal security.

Not all email from the association will be encrypted, just those emails that contain a mix of personal information specified in the new OOIDA privacy policy. 

Secure email will arrive in your inbox just the way normal email does. Email programs vary tremendously in how messages are viewed and options are presented. The following instructions will give you an overview of what you can expect and the type of prompts you navigate in order to view the secure email.

The actual secure message is accessed through the securedoc.html attached to email you receive in your inbox.

Once you open the email containing the attachment securedoc.html, the message will look similar to this:

 

The email message will contain instructions on how to access the encrypted email. It’s important to note that the actual encrypted email is not automatically downloaded to your computer and if you are viewing from a mobile device you will have to click an additional link to receive a mobile web address to retrieve the email.

The message gives you two options. You can view the attached secure message html document in your web browser (Internet Explorer, Firefox, Google Chrome, etc.) from its location on the secure server. Or if you want to retain a copy for your records you can download the file to your computer. Once it’s downloaded, you still view it in your web browser.

In either case, when you view the securedoc.html, you will see a screen similar to the one below that prompts you click an “acknowledge” or “open” button to view the email.

 

As the encrypted email is displayed in a web browser, if you need to correspond further with the OOIDA employee who sent the email, you will need to return to your email program and either respond to the original email notification or create a new email.

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