With more than 200 independent sales and service dealers, RigMaster Power Corp. has one of the largest and most experienced dealer support networks in the APU industry. When RigMaster stopped answering the phone two weeks ago, even those dealers were unable to get answers until this week’s fax from RigMaster announcing that it has ceased operations.
For the past several weeks, OOIDA members who own RigMaster APUs have been complaining to the Association that they’ve been unable to reach the company, and bankruptcy rumors began to fly.
Today, Land Line obtained a copy of a fax from RigMaster that advises its dealers that by reason of economic conditions, the company is no longer “able to operate its business as a going concern.”
The fax advises dealers that a secured creditor will be effecting the liquidation of the company’s assets. The fax further advises that “A limited number of finished units may be available for a short period, and an alternative supply of parts should come available to customers and dealers early next week as a consequence of the liquidation process.”
Operating as RigMaster Power Corp. in Canada and RigMaster Power Inc. in the U.S., RigMaster’s corporate offices are located in Toronto, ON, with administrative offices and manufacturing facilities in Toronto, ON, and with another smaller facility in Olathe, KS.
As of Monday, Jan. 26, Land Line’s phone calls to RigMaster President Tori Harper and to Amy Egerter, marketing and communications manager, continue to go straight to voice mail.
Since August of 2008, Harper has been the president of the group of companies, which include RigMaster Power in Canada and its U.S. counterpart. She had previously served as executive director of Harper Group, Inc. the parent company. RigMaster started out as part of Harper Detroit Diesel in Toronto.
Matt Miller – owner and managing member of Auxiliary Power Products in the Kansas City metro area – has been a dealer for RigMaster APU for nearly seven years. Many of his customers are OOIDA members, and Miller is concerned and frustrated for them. He’s not surprised RigMaster closed its doors, because for the past month he’s experienced problems communicating with the company. Miller says as far as he knows, RigMaster has not officially filed for bankruptcy protection.
– By Sandi Soendker, manager editor