A man in British Columbia, Canada, is suing UPS after
suffering sticker shock when a telephone he ordered from Arizona was delivered
to his door.
Robert Macfarlane told local media he "can't believe that
UPS charged him
$38.40 as a 'brokerage fee.' "
Macfarlane's lawyer said the fee is "outrageous," because no
one knows about the existence of the brokerage fee until it's too late, and
claims the same package delivered by the Canadian Postal Service would have
cost about $5.