initial review released by the Federal Motor Carrier Safety Administration
revealed that truckers still have questions about changes made to the
60-year-old hours-of-service regulations.
review was based on thousands of calls from commercial drivers made to the
FMCSA's 24-hour, toll-free help line.
line personnel have answered almost 5,500 calls from truckers wanting to
understand the new rule. Initial call tracking reports indicate most questions
concern the sleeper-berth exemption, the 34-hour restart provision, the
definition of a 14-hour workday and procedures for recording hours in driver
Administrator Annette M. Sandberg: "We're hearing thoughtful questions and
witnessing a sincere desire to follow the new regulations."
calls, 18 percent, concern the 34-hour restart period. Another 16 percent of
callers want to know more about the sleeper berth provision. Nine percent have
asked about the 60/70-hour workweek change. Likewise, 5 percent called about
remaining calls vary widely, including questions specific to unique driving
scenarios, questions on the difference between drive time and duty time, and
inquiries into the use of electronic on-board recorders.
FMCSA personnel answering the phones say that most calls are
drivers trying to comply with the new rule. The toll-free telephone line,
1-800-598-5664, is staffed around the clock to answer drivers' questions. The
line became active Dec. 29, 2003.