The placement of I-PASS lanes in Chicago-area toll plaza is creating
small traffic snarls as motorists stuck in the wrong lane try to get to a spot
where they can pay the toll, The Chicago
Tribune reported recently.
The root of the problem, according to sources cited by The Tribune, is that the lanes are not
always in the same place from toll plaza to toll plaza. In some cases, I-PASS’s
automatic toll-payment device lanes are in the center of a plaza, in some
cases, they’re on one side or the other.
Some drivers, finding themselves trapped in the wrong lane, will back up
on the interstate so they can get to the correct lane and pay.
Tollway spokeswoman Jan Kemp told the newspaper the lanes are placed in
each plaza to make passage easier for I-PASS users and to minimize lane
changing by tractor-trailers.
Illinois State Toll Highway Authority maintains and operates 274 miles of
interstate tollways in 12 counties in Northern Illinois, including the
East-West Tollway (I-88), the North-South Tollway (I-355), the Northwest
Tollway (I-90) and the Tri-State Tollway (I-94, I-294, I-80/I-294).