Tim Hortons recalls travel mugs

| Monday, February 03, 2003

In cooperation with the U.S. Consumer Product Safety Commission, Tim Hortons is voluntarily recalling about 6,500 travel mugs distributed in the United States. The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The mugs were sold at Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada from October 2002 through January 2003 for about $15.

The words “Always Fresh Tim Hortons Coffee” are printed on the mug. The distributor's name, “Thermo-Serv,” is stamped on the bottom. The travel mugs were manufactured in China.

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement as of Feb. 1, 2003. Consumers also will receive a full refund if they return their mug and lid to a Tim Hortons store.

For more information, consumers can contact Tim Hortons toll-free at 1-888-601-1616 between 8:30 a.m. and 5 p.m. EST Monday through Friday, or visit the firm's Web site at www.timhortons.com.

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