To help boost
sales of new low-emission diesel engines after Oct. 1, engine
make Cummins Inc. has introduced an "uptime guarantee"
program for all of its 2002 emission-compliant engine models.
Executive Director Tom Kieffer said the program applies to all
of Cummins' cooled exhaust gas recirculation (EGR) engines purchased
by March 31 of next year.
guarantees that if the company's cooled-EGR engines fail for any
reason, whether the failure is related to an EGR component or
not, the company will have the engine repaired in 24 hours or
less. If it does not make that deadline, Cummins will pay for
a rental vehicle to cover the carrier during the engine downtime,
program is in effect through the end of 2003, Kieffer added, and
customers must have their engines service through Cummins' network
of 200 service centers to receive the guarantee.
the company plans to offer three new extended warranty packages
for its 2002 emission-compliant engines, in addition to the base
warranty of 100 percent labor, parts, and consumables coverage
for two years/250,000 miles.
--Dick Larsen, senior editor