Cat heavy-duty on-highway diesel engines has received two awards for customer satisfaction. J.D. Power and Associates recognized Cat for the second straight year with the awards for highest customer satisfaction heavy-duty over-the-road engine and highest customer satisfaction heavy-duty vocational engine.
The awards were given based on the results of J.D. Power and Associates 2001 Heavy-Duty Truck Engine and Transmission Satisfaction Study. The study, based on interviews with more than 2,800 owners of Class 8 trucks, measures customer satisfaction with product quality and performance. In addition to the overall satisfaction measurement, the Cat 3406E was ranked highest in five individual engine satisfaction measures.