The Federal Motor Carrier Safety Administration has fined Prime Moving & Storage Inc. of North Bergen, NJ, $7,000 for multiple violations of the Federal Motor Carrier Safety Regulations. Prime will have the opportunity to contest the alleged violations and the amount of the penalties in an agency proceeding.
FMCSA's New Jersey Division cited the for-hire motor carrier hauling primarily household goods during an October 2001 investigation for six violations. The violations included failing to charge their applicable tariff rate, failing to participate in a dispute settlement program (arbitration), failing to provide household goods shippers the booklet "Your Rights and Responsibilities When You Move," leasing owner-operators without a valid written lease, failing to obtain weight tickets in the prescribed form and manner, and accepting credit cards for payment without a valid tariff reference.
Consumers may file household goods or other commercial motor carrier complaints via FMCSA's nationwide complaint hotline, 1-888-368-7238 (1-888 DOT-SAFT). To further protect consumers, a commercial complaint form is now available on FMCSA's web site at http://www.fmcsa.dot.gov/ The form may be mailed to FMCSA, 400 Seventh St., SW, MC-PA, Washington, DC 20590, or faxed to (202) 366-3375.