Wyoming Road Report increases capacity

| 10/18/2001

The Wyoming Department of Transportation is expanding its winter Road Report service. The department plans to more than double the call-handling capacity of the system from last winter to 144.

The Road Report provides regularly updated travel information and can be accessed directly via telephone or the Internet. Many Wyoming radio stations also broadcast information from the report.

Last winter, the system was overwhelmed at times because it was inundated with as many as 96,000 calls each day - 14,000 calls in a single hour during some storms. WYDOT is hopeful the improvements will reduce the number of busy signals callers get this winter.

In Wyoming, travelers can reach the Road Report by calling a toll-free number, 1-888-WYO-ROAD (996-7623) or by cell phone at #ROAD. People outside the state can call (307) 772-0824.

Travelers are reminded not to call other WYDOT or Highway Patrol telephone numbers for Road Report information. Those lines may not have updated reports and usually refer callers to Road Report numbers.

The Road Report is also available on WYDOT's web site at http://wydotweb.state.wy.us. The pages providing detailed travel information specific to the southeast, southwest, northeast, northwest and central regions of the state, now include camera icons travelers can click to get a video "snapshot" taken recently by the department's eight web cameras on highways around the state. Clicking on weather vane icons will produce a readout of weather conditions drawn from automated weather data stations. In addition to the Road Report improvements, new message signs to alert drivers to conditions ahead are being planned.