The Wyoming Department
of Transportation is expanding its winter Road Report service. The department
plans to more than double the call-handling capacity of the system from last
winter to 144.
The Road Report provides
regularly updated travel information and can be accessed directly via telephone
or the Internet. Many Wyoming radio stations also broadcast information from
Last winter, the system
was overwhelmed at times because it was inundated with as many as 96,000 calls
each day - 14,000 calls in a single hour during some storms. WYDOT is hopeful
the improvements will reduce the number of busy signals callers get this winter.
In Wyoming, travelers
can reach the Road Report by calling a toll-free number, 1-888-WYO-ROAD (996-7623)
or by cell phone at #ROAD. People outside the state can call (307) 772-0824.
Travelers are reminded
not to call other WYDOT or Highway Patrol telephone numbers for Road Report
information. Those lines may not have updated reports and usually refer callers
to Road Report numbers.
The Road Report is also
available on WYDOT's web site at http://wydotweb.state.wy.us. The pages providing
detailed travel information specific to the southeast, southwest, northeast,
northwest and central regions of the state, now include camera icons travelers
can click to get a video "snapshot" taken recently by the department's
eight web cameras on highways around the state. Clicking on weather vane icons
will produce a readout of weather conditions drawn from automated weather
data stations. In addition to the Road Report improvements, new message signs
to alert drivers to conditions ahead are being planned.