OOIDA members by the dozens are giving RAZZBERRIES to DAC Services Inc. for not immediately allowing drivers to view their DAC reports and correct inaccuracies. Further, truckers say DAC takes its sweet time and often never responds to complaints about bum information. And all too often, that means drivers will have a tough time finding a job. In addition, many truckers say the report is nothing more than a tool used by carriers to threaten those who say they intend to follow federal safety rules and state speed limits. One member wrote on behalf of her son: “In his report, he was said to quit while under load, didn’t follow company policy and three or four other things. He has tried to call DAC a number of times and has not been able to get through to them to dispute these charges. He does have another job at a much lower pay rate — he has seven or eight years’ experience and no tickets or accidents.” She and others want to know what can be done. We refer you to Jim Johnston’s column.
Although a spokesman for the New York and New Jersey Port Authority said she was not aware of any toll taker who has been fired for short-changing drivers, OOIDA member Warren McCurdy, Readstown, WI, gives a RAZZBERRY to one collector who, when given a $50 bill to cross the George Washington Bridge from New Jersey, apparently kept $10. “My husband was in a lot of traffic, so he did not look down at his change right away and of course, there was no place to turn around or park when he did realize he was due $20 in change,” his wife, Susan, said. Warren would like other drivers to be wary. “Occasionally, toll takers will make errors,” Audrey Mancher, customer relations representative for the Port Authority, said. “But anytime there’s a short-change incident, we investigate it.”
A RAZZBERRY to Canada’s New Democratic Party Leader Jack Layton, who said his party would like to “get those big rigs and trucks off the road that are destroying the roads by investing in rail again.”
The state of Nevada issued a four-year license renewal sticker to OOIDA member Doug Goodall, Reno, but the sticker smeared. As a result, officers and others occasionally have had to verify the license’s validity. Doug delivers vehicles all over the country and often uses Amtrak to reach a pickup point. In mid-April, he delivered a motor home to Eugene, OR, and was on his way to make a pickup in Portland, OR. He paid a cab driver $16 to take him to the Amtrak station in Eugene. However, the station manager refused to sell Doug a ticket because of the smeared license. A RAZZBERRY to her, Doug says. “I tried to reason with her but she responded with rude comments,” he said. “Naturally realizing that I was not going to get on that train and was possibly going to miss my pickup, I got a little frustrated and commented on her poor performance of her job.” She responded by snapping that if I said anything else she “would have the police remove me.” Doug carried his luggage across town to a Greyhound station. “I almost missed my connection and pickup,” he said. “I would rather see Amtrak spending money laying track and setting up more trains than paying people for the actions of someone on a power trip.”
Thirty-year veteran driver and OOIDA member Bob Clayton, Browns Mills, NJ, gives a ROSE to OOIDA’s Bobbi Graham, who is a truck insurance agent. Here’s why: “Even though I had been driving a long time, I was totally clueless about the business end of the industry ... many of my owner-operator friends strongly suggested I join the OOIDA, which I did. After nine months of being leased to a freight carrier, a great opportunity opened up for me, but I had to get my own authority and insurance. That’s when I had the pleasure of ‘meeting’ Bobbi. In a word — she’s GREAT! Bobbi is always very friendly and helpful, returns my calls promptly, and is very patient with my never-ending questions. So a whole truckload of ROSES for Bobbi. And while I’m at it, I must sincerely thank my friend Bill Donahue, owner-operator and OOIDA member from Jackson, NJ, for helping to get me started and showing me the correct way to run a successful business.”
Dick Larsen can be reached at email@example.com.